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BENEFITS


VisiCase is designed for organisations who want to spend their time developing client relationships and not in lengthy administration tasks. That’s why VisiCase is the superior system for case management services for NGOs and for Government.


 Save time and money:

VisiCase gives your organisation the ability to automate administration and reporting processes, freeing up more time for client-facing work.


 Increase efficiency and visibility:

With VisiCase, your organisation’s case management processes will be both highly efficient and fully visible to authorised staff. With the reduction of administrative activities efficiency will be significantly increased, and with secure and authorised access to case histories and data, your organisation will have a clearer and fuller understanding of clients.


 Improve client experiences:

With better data collation, documentation and visibility of individual cases, your clients will notice the difference in their relationships with your organisation. More client-facing time and a deeper awareness of client needs will enable you to offer an understanding, compassionate and complete case management service.


 Easy reporting:

With automated and on-demand real-time reporting, VisiCase makes reporting easier than ever before.


 Deliver services effectively and on-time:

VisiCase keeps track of deadlines, alerts users when work is near a milestone or deadline, and informs staff when tasks are overdue, ensuring a high level of efficiency. VisiCase will show users what work needs to be done and provides all supporting information and attached documents, so that your services will be streamlined and delivered with ease and speed.


VISICASE – improving the lives of Australians

In the Mission Australia implementation, VisiCase provided a host of benefits that
vastly improved their case management services with the following documented results.

 95% reduction in internal reporting time
 80% reduction in government report production and submission
 50% reduction in paper usage
 100% reduction in additional administration days
 80% of pilot staff prefer the new system over the previous paper-based      system
 Increase in staff satisfaction