The VisiCase solution will support service providers
to meet the ongoing challenges and changes
in the Human Services Industry now and into the future...

VisiCase is an advanced care management system especially designed to meet challenges in Human Services sector. It addresses the transition from traditional care model to the Person Centred Care delivery.

VisiCase is one of the most advanced web based workflow systems available commercially. It is a highly secure application accessible from any web-enabled devices - iPad, Laptop, PC or mobile phone. This gives service providers the ability to carry out goal/outcome focused care planning with clients from any location at any time. The client portal enables clients to have appropriate access to the system to fully participate in their care and budget planning.

The robust optimisation engine provides best match rostering capabilities for service providers. The web based system allows staff to manage their workflow online with automatic messaging via SMS and emails.

VisiCase solution is highly flexible and configurable and provides complete person centred case management across multiple funding packages as well as facilitating referrals to other service providers. Real time data collection captures KPI’s and VisiCase can be easily integrated with your internal payroll and financial systems.



n  Single data entry to reduce administration time.

n  Easy to use with only minimal training required.

n  Seamless handling of support variations and complexities.

n  Full visibility of all client information – past and present.

n  Tracking of client progress from initial setting up of goals to final outcomes.

n  Prompts within the system to ensure best practice and facilitate deadline management.

n  Supports multiple funding programs down to activity level.

n  Ensures complete budget awareness and control.

n  Runs reports on demand to support internal and external reporting requirements.

n  Monitors care staff for efficiency and safety in the field.