What kind of services can VisiCase be used for?

VisiCase is inherently flexible, so it can help you to deliver the services your clients need, from non-for-profit services to government services such as management of translation services. Whether you provide aged care, programs for the homeless, whether your organization is non-profit, corporate or government, VisiCase is ideal for your needs.

What support does VisiCase offer?

VisiCase can provide comprehensive support services, including on-site training and telephone support to ensure that your system runs smoothly.

What happens if there’s a technical problem or failure?

Our system is hosted in a state-of-the-art data centre, which runs on an enterprise-strength workflow platform. If there is an interruption in the system, your data remains completely protected, as it is stored in the daily and weekly system backups.

Do we need to have certain IT system requirements in place for VisiCase to work?

Not at all. VisiCase is provided on a hosted basis, which means that it runs securely in our data centre, and is accessed online. Much like accessing your bank account, VisiCase runs from our data centre server, but when applicants and users log in, they will see your organisation’s branding and colour scheme.

What is the technology behind VisiCase?

VisiCase is powered by FlowConnect’s business process automation platform, an innovative and groundbreaking tool that automates business processes of any complexity. Our platform has powerful workflow and reporting engines, as well as a vast array of tools (like document storage), that ensure the optimum performance of your case management processes. More on FlowConnect’s technology here.

Can we customise VisiCase so that it reflects our brand and style guide?

Yes, VisiCase is fully customisable, so you will be able to brand your own case management system to reflect your unique style guide.

Can we access our data?

Of course. Archived data can be accessed at any time and downloaded into Excel. Should you ever decide to stop using VisiCase, we can provide you with a full record of your data.

How much does VisiCase cost?

VisiCase offers competing pricing which delivers our state-of-the-art technology to organisations and government departments of any size. To discuss your needs and obtain a quote for VisiCase, please contact us.

How do we get VisiCase?

Contact us to organise a free demo or quote. Because VisiCase is web-based, there’s no lengthy or costly installation process.