Consulting

VisiCase recognises that implementation of the new system that has an impact on the whole organisation requires careful planning and processes realignment in order to achieve the best outcomes. It is especially important for the organisations impacted by the policy reforms that require internal changes to the way the work has been done so far. 
Our consultants will help you to set up the organisation’s targets, realign the business processes and will guide you through the challenging change management process towards desired outcomes
Training 
We recognise that training is essential part of the successful system implementation. Therefore we offer a range services to assist the users in in adoption of the new solution in their everyday operations. Those include: 
 Face-to-face users 
 Online users training 
 Comprehensive Users’ manual 
 Video tutorials 

In addition to our standard training services, we offer additional training services costumed to our clients’ specific needs. Those 
           Assistance with developing tailored to the organisation needs User Guidance 
 Customized Video 
 “Computer essentials” training for the users not very familiar with the new web-based technology.

Ongoing  support
 
 Directly from the application
 Track progress on raised tickets