An award winning system that revolutionised the way service providers deliver and manage their services and report online

VisiCase is an innovative case management system designed to help organisations to deliver services to their clients more effectively and efficiently. VisiCase has been designed for organisations that want to meet the challenges of changing models of service. VisiCase is fully flexible and suitable for any kind of service delivery.
The solution has been accredited by HSNET, NSW Government electronic referral system.

How does VisiCase deliver case management?

VisiCase automates the entire case management through its unique architecture and process automation. No matter if the case is simple or complex, VisiCase keeps track of everything that needs to be done. The system sends reminders and flags about what needs to be done and when.
With VisiCase, your organisation will never lose track of a client, miss a deadline or waste precious staff time on unnecessary bureaucracy.

An end-to-end solution, VisiCase:

• Automates tiresome processes so you have more time for your clients
• Provides easy and hassle-free reporting for internal and external stakeholders
• Removes the burden of administering unwieldy databases with an easy-to-use system
• Provides complete visibility so you can see everything you need when you need it
• Seamlessly automates reporting data collection providing an audit trail and history
• Ensures your services are delivered in accordance with best practices
• Provides control over your workflow so you know who has to do what when

VisiCase solution is available in the following modules:

• VisiCase Standard
• VisiCase Extras:
• Automated Rostering
• Program Portfolio Management
• Person Centred Service Delivery
• Client Satisfaction Surveys

In addition, VisiCase offers other services, such as:

• Data migration - We can migrate your historical data to VisiCase.
• Own data sets - We can configure VisiCase to accept your own data set .
• Interfaces - VisiCase can interface with most Financial, Payroll or HR systems.
• Customised reports - We can configure reports of any complexity.

VisiCase is currently used by Mission Australia, a large non-for-profit organization, to cater for over 300 different services nationwide.
For more on how Mission Australia maximised client and community outcomes through our case management solution, read the  case study.