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VisiCase Standard

Case management system that makes a difference
to the delivery of human services

VisiCase Standard offers an automated case management solution that enables organisations to deliver services to their clients more effectively and efficiently. VisiCase is fully flexible and suitable for any kind of service.

Our solution uses a case management architecture that is addressing one of the main challenges of complex case management workflow systems: how to deal with the multitude of various actions, known in advance as well as those that are not known, while providing a single point of control, staff allocation, integrated reporting and enforcement of best practices. The focus is the client and around the client are the programs, the resources, and staff organisation. VisiCase architecture achieves this by innovative orchestration and synchronisation of processes and sub processes.

Thanks to our innovative technology, VisiCase allows care workers to:

  • Effectively manage and share information across a service
  • Manage all actions - from Referral in, through Intake, Assessments, Case Planning, Actions, Referral out and many other processes.
  • Enter data only once
  • Easily find records and client history for returning clients
  • Generate Service Logs - referral in, waiting list...
  • Quickly generate reports
  • Establish a secure and private home for their client's data

VisiCase Standard Case Management Module Overview:

VisiCase Standard
Automates case management, reduces data entry and reporting times, single point data entry.

Automated client case management VisiCase case management is a collaborative portal that enables all users to work online in single system. It is workflow based - work comes to you when it needs to be done.
Client database and client relationships Single database for contacts, clients and staff. VisiCase relationships allow client to be linked to other contacts, cases, staff, funding programs and other objects.
Automation of case management Case management processes are seamlessly integrated and tracked.
They include:
  • Referral in
  • Intake
  • Case file notes
  • Waiting list
  • Assessment
  • Case and activity planning
  • Referral out
  • Exit
Data capture and reporting With VisiCase you can handle ongoing data collection at the point service is delivered. No more manual collating of reports by case workers and service managers.
Security VisiCase has a robust security layer that prevents unauthorised access. All users are allocated security profiles and get access to data and functions they are allowed to see.
Workflow VisiCase workflow is capable of handling very complex business requirements. Yet, the system is extremely easy to use as users are presented with work and the correct forms on which to do it, when it needs to be done.
Usability VisiCase is extremely easy to use because the complexity is handled by the workflow engine in the background. Work comes to users when it needs to be done

In addition to the VisiCase Standard Case Mangement solution, our clients can choose from the VisiCase Extras to optimize their service delivery.
These are:

VisiCase Extras